At Technical Sewa, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website (www.technicalsewa.com) or availing our home appliance repair services in Kathmandu and across Nepal.

1. Information We Collect

We may collect the following types of information when you interact with us:

a. Personal Information

Name, email address, phone number, and address
Service details such as appliance type, model, and service history

b. Non-Personal Information

IP address, browser type, operating system, and device information
Pages visited, time spent on pages, and website usage patterns

c. Cookies and Tracking

We may use cookies and similar technologies to improve your experience, remember preferences, and analyze website traffic.

2. How We Use Your Information

We use the information collected to:

Provide and improve our repair services
Respond to your inquiries and service requests
Send updates, promotions, and service reminders
Analyze trends to enhance our website and service experience
Comply with legal requirements

3. Sharing Your Information

Technical Sewa does not sell, trade, or rent your personal information to third parties. We may share your information with:

Service partners or technicians when necessary to fulfill service requests
Legal authorities if required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing personal information.

6. Children’s Privacy

Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

7. Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal information
Opt-out of marketing communications

To exercise these rights, please contact us at: info@technicalsewa.com or call 9851201580.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Technical Sewa
Email: info@technicalsewa.com
Phone: 9851201580
Website: www.technicalsewa.com